YOUR RIGHTS & RESPONSIBILITIES
As the subject of the personal information collected, you have a right to know what personal information we hold about you. You may access and correct the personal information you have submitted by contacting a Pearson VUE customer service representative. To determine the correct Pearson VUE customer representative. Select your program and search for the testing program’s name. We will respond to access requests within a reasonable amount of time in accordance with state and national laws and requirements.
If you have concerns with these Rights and Responsibilities or our compliance with them, click on HOW TO CONTACT US, for more information.
OUR RIGHTS & RESPONSIBILITIES
We will provide you access to these Rights and Responsibilities and any subsequent updates.
COMPLIANCE WITH THE EU-U.S. AND SWISS-U.S.PRIVACY SHIELD FRAMEWORKS
EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Consistent with our commitment to protect personal information worldwide we are dedicated to providing privacy protection as defined by the European community and Swiss laws for the handling of personal information received from individuals in the European Union member states (including Iceland, Liechtenstein and Norway) (collectively the “EU member states” or the “EU”) and Switzerland. The Pearson VUE Business Group complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework principles as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the EU member states and Switzerland to the United States. The Pearson VUE Business Group has certified to the Department of Commerce that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability (the “Privacy Shield Principles”). To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.
The Pearson VUE Business Group is responsible for the processing of personal information it receives, under each Privacy Shield Framework, and subsequently transfers to other companies and individuals to perform functions or services on our behalf.
We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU member states and Switzerland.
The Pearson VUE Business Group has further committed to cooperate with the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU or Switzerland. Click on Resolution of Concerns for more detailed information.
Additionally, the Pearson VUE Business Group is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. As further explained on the Privacy Shield website at https://www.privacyshield.gov, as a last resort and in limited situations, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.